Terms & Conditions
This website is operated by Natural CreationsSKN, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Natural CreationsSKN, LLC. Natural CreationsSKN, LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These terms and conditions shall apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content, new features or tools, and any sales transactions between Natural CreationsSKN, LLC and the purchaser placing an order with Natural CreationsSKN, LLC for the manufacture and/or supply of any goods.
We reserve the right, with or without notice, to update, change, replace, cancel or reduce the quantity of any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. Natural CreationsSKN, LLC reserves the right to amend our Terms and Conditions at any time; if changes are made, we will post a notice of any such changes on the website. We suggest that you revisit the Terms and Conditions from time to time to review any changes. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
I. ONLINE STORE TERMS
When purchasing goods on this website you agree that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects and does not refer to any other person. Should your personal information, such as contact details, change, then you are requested to inform us (firstname.lastname@example.org) before any further orders may be taken. Likewise, the customer is expected to provide accurate, current and valid payment details that correspond to the customer alone and not another individual.
Payment for items (retail customers) is currently through Paypal, a secure online payment method. You have the option to log on to Paypal and use your account balance and/or registered accounts or to simply purchase items with a credit card. You are not required to have a Paypal account if you’d prefer to purchase with a credit card via Paypal.
Once you have placed your order, we will send an acknowledgement providing you with a payment reference and the value of your order. We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
Any unauthorized use of our site, for example, use of a coupon that is not genuine, may result in your order being refused with a full refund.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
II. ACCURACY, MODIFICATION, COMPLETENESS AND TIMELINESS OF INFORMATION
Sales tax and shipping charges will be added at checkout. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We endeavor to make sure pricing is correct at time of publishing but reserve the right to change prices due to error or supplier changes. The customer will be informed of price changes accordingly.
We attempt to be as accurate as possible when describing our products on the website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, information or other content available on the website are accurate, complete, reliable, current, or error-free.
Whilst every effort is made to accurately describe products on the website, the photographic image is only a general representation of the product. All items are hand made in small batches and, as such, there may be slight variations between individual soaps and soap batches in terms of color, pattern, scent and texture, none of which will affect product quality. Any reliance on the material on this site is at your own risk.
III. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
IV. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
V. THIRD PARTY TOOLS/LINKS
We may provide you with access to third-party tools or links over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools/links ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools/links. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
VI. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
VII. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
VIII. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Natural CreationsSKN, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Natural CreationsSKN, LLC and all subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
X. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Georgia, USA.
XI. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
XII. CONTACT INFORMATION
XIII. CARE OF SOAP AND PRECAUTIONS
Once purchased, soaps should be stored in a cool, dry place out of direct sunlight, until use. After each use, the soap should be placed on a free-draining soap dish clear of standing water, to allow it to dry out. Failure to do this may cause the soap to become very soft.
Where possible, natural and mineral colors are used. Although highly unlikely, it is possible that these may cause staining of pale fabrics.
The soap is for external use only. Should any irritation occur, use should be discontinued immediately; we would be grateful for any feedback should this happen.
As with all new products, it is advisable to check on a small area of skin before main use. Some essential oils contain potential allergens that may cause adverse reactions in some individuals. If a customer has a known sensitivity to an ingredient or allergen, it is their responsibility to check the ingredients list of the product prior to purchase.
XIV. PACKAGING AND DELIVERY
Natural CreationsSKN, LLC will try to use recycled boxes, envelopes and packaging and will aim to keep packaging to a minimum, both in terms of cost to customer and amount of packaging used. As far as is possible, plastic packaging is not used. We would encourage our customers to reuse or recycle their packaging for the benefit of the environment.
We promise to ship our best-quality products to you in a safe, secure and reliable manner and to deal promptly with any concern you may have regarding your order.
We will make every effort to fill orders within 3 working days of receipt; in most instances, orders will normally be dealt with within 24 hours.
Natural CreationsSKN, LLC does not accept any liability whatsoever for delayed delivery caused by any third party.
If you have not received the entire order, as detailed in the order confirmation email sent to you when an order is received, please contact Natural CreationsSKN, LLC within 3 days of receipt of goods.
If you have a rush order, please let us know and we will exert extra effort to try to get your order out sooner.
Natural CreationsSKN, LLC accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. It is the customer’s responsibility to check that delivery address details are entered correctly when placing the order. Failure of delivery due to incorrect address being supplied is not the responsibility of Natural CreationsSKN, LLC; a replacement / refund will not be issued if the fault lies with the customer in this respect.
It is not our policy to supply goods on approval nor are we currently able to supply free samples of our soaps on request. The sending of free samples is by our discretion.
XVI. COMPLAINTS & CUSTOMER SERVICE
Customer satisfaction is very important to us and, as such, we will aim to deal with your complaint within 5 working days; in most instances we will aim to deal with your complaint within 48 hours. The purchaser should inform Natural CreationsSKN, LLC immediately of any problems either by emailing email@example.com or 678-770-3910
**FDA DISCLAIMER: The statements made within this website have not been evaluated by the Food and Drug Administration. These statements and the products of Natural CreationsSKN, LLC are not intended to diagnose, treat, cure, or prevent any disease.
**ALLERGIES AND SKIN SENSITIVITIES: Please be aware that our website and product labels contain important information regarding ingredients. If you, or the person(s) you are buying on behalf of, have any known allergies or sensitivities, we highly encourage you to make an informed purchase. All of our products are made with equipment that handles nut oils, herbs, botanicals, butters (Mango, Shea, Cocoa), beeswax, and other organic raw materials.